Twitter is removing ‘locked accounts but says it won’t hurt key metrics

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Twitter Inc.
TWTR, +0.73%
said Wednesday it is removing ‘locked’ accounts from its platform as part of a broader effort to build trust with users. In a blog post, Vijaya Gadde, legal, policy and trust and safety lead, said the company regularly reaches out to account owners when it detects sudden changes in behavior. The company then locks the account if the owner fails to validate it and change their password. Most of the activity will take place in the next few days and is likely to mean a change of four followers or fewer for most account holders. “Follower counts are a visible feature, and we want everyone to have confidence that the numbers are meaningful and accurate,” said Gadde. The move is not expected to affect Twitter’s monthly active user or daily active user metrics, two key measurements of the business. Shares were up 0.5% on Wednesday, and have gained 83.2% in 2018, while the S&P 500
SPX, -0.53%
has gained 3.8%.


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